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FAQ

What is iway Track?

iWayTrack is an innovative web and tablet application to track movements of people with the smart device. It captures movements of the person, receives call log details, chats, installed app information through powerful GPS technology.

You can use iWayTrack to monitor your employees working in the field to make sure, they are working as per the schedule and reaches at the right place on time.

How we Differ from other similer Applications?

  • 100% Value for Money
  • Easy Application and Real Time Support
  • Fully Customized Application
  • After Sale On Call Technical Support
  • Innovative Features and Functions.

Why Should I Use iWay Track?

For small companies to the larger organization, if you want to monitor activities of your employees who goes out in the field, iWayTrack is the best application for you.

How Many People Can be Tracked at a Time ?

We offer various plans as per the number of users you want to track. You can purchase an iWayTrack license for as less as 2 people and track as many people you want. iWayTrack is capable to monitor thousands of devices at a time. Moreover, We can also customize a plan for you, matching your requirements. Just contact us now to get the best price quote from us!

How Does iWay Track Work?

It is a simple and quick application to install on your smart phone. Install iWayTrack on all the devices you want to track. The special access will be given to the licence holder who will have the access of monitoring all devices with iWayTrack installed.

How Can I Start Using iWay Track?

  • 1.Access the Control Panel while log in with your id, passwords, which you will find delivered in the welcome email. From the same place you can change the password of your choice too.
  • 2.We have easy to follow Wizard in the same Control Panel with which you can add details of your employee to track and monitor.
  • 3.Once done, share the iWay Track Play Store link with all the employees and tell them to register with their assigned employee code and company code
  • 4.And You are Done! You can start tracking.

What Devices are Supported by iWay Track?

For now, iWayTrack is compatible with all Android Devices. Soon it will be available for iOS, Blackberry and Microsft Users.

Can I Install iWay Track on Multiple phones?

Yes, You can. However the other phone must be configured using web based control panel provided to you. To do so, When you order iWayTrack, you have to select the number of devices you want to monitor. For additional phones you need to purchase licences and pay for the same.

What if the Device does not Sopport GPS?

No worries. We have other options to make iWayTrack work for you.

How is iway Track Delivered? Do I Pay For Shipping?

No, Being a digital product, there will be no physical delivery taking place for iWayTrack. Your purchased licence copy will be sent to you via an email only. So no shipping costs at all.

How Many People can be Tracked at a same time?

We offer various plans as per the number of users you want to track. You can purchase an iWayTrack license for as less as 2 people and track as many people you want. iWayTrack is capable to monitor thousands of devices at a time. Moreover, We can also customize a plan for you, matching your requirements. Just contact us now to get the best price quote from us!

What If I want to add more Features?

We can customize iWayTrack for you. You can add any feature of your choice and edit existing features as well. Call us for a customized solution for you.

Does iWayTrack Support my phone services provider?

Regardless of any network and service provider, iWayTrack is avaible with complete access. You can use iWayTrack in the same country or across the globe. It will support your phone. The only requirements are, supported operating system and an internet connection.

Please note that the carrier restrictions may apply. For example, Android Mobile Devices with AT&T are not allowed installing third party applications like iWayTrack. Similarly, Verizon customers have the GPS restrictions which may hide iWayTrack’s location tracking features. To confirm the compatibility, we advise you to check with your network service provider.

Is My Privacy Protected?

iWayTrack does not record, store or resell any data that our customer provides. We also never get engaged in collecting and reselling personal information of our clients. We use strict security policies through the encryption of all confidential data logs.

Will I get Technical support?

Definitely. When you purchase iWayTrack licence, you get 100% after sales support from us. We help you with the installation, consultation, training and technical support.

Why is Internet access required for target phone?

iWayTrack is a cloud based real time monitoring application, which requires to send data from the various locations and that way you can monitor and track the movements of people.

To capture, record and send the location based data, iWayTrack requires Internet Access.

How much data is consumed by iWayTrack?

iWayTrack does not consume much data bandwidth. When you will use iWayTrack with other applications on your phone, you will not even feel the difference and any other interference with other apps. It truly works like an invisible application.

How do I find out if iWayTrack is installed?

Just check the list of Apps installed on Your Phone and You will find iWayTrack there.

How do see Tracking information with iWayTrack?

Quick and Simple admin panel comes with iWayTrack giving you complete tracking information, including SMS, Call Logs, Installed Apps, Emails and Location Tracking details.

To access your tracked data, Login to http://login.iwaytrack.com/ with your login details provided in your welcome email. It will take 5 minutes to provide you data when you install first time and configure iWayTrack for the targeted device. The left side bar provides one click access to complete realtime tracked data.

What Payment mode are Available?

We are very much flexible with Payment options. Contact us and we will tell you all possible payment options.

What if I don't like iwayTrack later?

We offer 100% money back guarantee. If you don’t find it useful, we will return your money. However, in our experience we get 90% clients coming back to purchase more iWayTrack licence. Give it try and we are sure, you will get the best value through it.